Call Centre Termination
Since it’s formation in 2011, M3ST Ltd has grown to become one of the leading providers of wholesale VoIP and telecoms services.
Founded by individuals with a wealth of experience in IT software development and telecoms operational management, we understand the service and cost pressures put upon managers and owners in the industry.
This experience has allowed us to develop a purpose built platform specifically for VoIP traffic. Featuring architecture built with N+1 redundancy and hosted from a Tier 4 datacentre, our infrastructure provides a resilience and reliability that is unrivalled in the industry.
By choosing to work solely with Tier 1 carriers, we guarantee the quality and stability of routes ensuring that our services are never compromised.
Please Contact us to find out more.
M3ST has been a registered member of the Federation of Communication Services since 2015. FCS is the not-for-profit industry association for telecoms providers in the UK.
ITSPA Member since 2015
M3ST have also been a member of ITSPA since 2015. ITSPA are the Internet Telephony Services Providers’ Association who sets and monitors basic related standards for all members. When you choose a company that’s part of ITSPA, you can be assured that you’ll be provided with high standards of service and customer care.
ISO 9001 Registered Organisation
Following an assessment by an independent organisation M3ST Ltd achieved ISO 9001 Certification on 16th August 2016. This internationally adopted Certification is recognised as the global benchmark for quality management systems and recognises our commitment to an exceptional quality of service and customer focus, as well as compliance.
Ombudsman Services Member
As part of the membership with ITSPA, M3ST are also members of the Ombudsman Services
To find out more about our services or to see how we could help your business, contact us today.