M3ST - Privacy Policy & Cookies

About Us:

We are M3ST Ltd Company number 07921549. Our registered head office is: 105 Great North Road, Eaton Socon, St Neots, Cambs, PE19 8EL and we refer to ourselves as “M3ST”, “we”, “us” and “our” in this document.
We own and operate this “Website” (meaning the m3st.co.uk website) and the services provided by M3ST, on our own behalf.

About This Privacy Policy:

In this Privacy Policy, references to “you” means any person submitting any data to us or to this Website about himself or herself or about any other living individual in respect to any use of the Website or the services that M3ST offer.
When you use different aspects of the Website or services provided by M3ST, we may ask you to supply us with various information about you or anyone whom you represent.
This Privacy Policy sets out the way in which we may use such information.
At M3ST we are committed to protecting and respecting your privacy. This Privacy Policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is M3ST Ltd.

Contacting Us:

Questions, Comments, suggestions or requests regarding this Privacy Policy are welcomed and should be addressed [email protected]

Your Privacy:

Your privacy is very important to us and M3ST is committed to ensuring that your privacy is protected. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. Once collected, we will only use your personal data in a way that is fair to you.

M3ST will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

Data That We Collect:

We may collect and process your personal data including:

  1. Information that you provide by filling in forms on the Website, or send to M3ST by any other means, including your name, address, email address, telephone number, and such other contact details as we require or request.
  2. Payment information provided by you, for example, on application for any particular service provided by M3ST which requires payment in advance of use. This may include bank account details.
  3. Other data you may provide on blogs, our social media channels or by comments and reviews on the Website.

Why We Collect Your Personal Data:

We need your contact details, in particular for sending you information relating to any of the services provided by M3ST. This includes (without limitation) the following:

  1. To allow you to access particular services that M3ST provide and to enable you to commence using these services.
  2. To respond to you over any queries you raise with us.
  3. To send you information generally relevant to the services provided by M3ST. This may include informing you about developments or changes with our services (including changes to this Privacy Policy), competitions, promotions, opportunities or planned downtime for any the services provided by M3ST.
  4. In case we have any queries concerning any aspect of your use of the services provided by M3ST.
  5. To allow us to keep a record of any correspondence between us, or of any reviews that you may post to the Website, blogs, or our social media channels in relation to a particular product or service provided by M3ST.
  6. To ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  7. To collect details of your visits to the Website including, but not limited to, traffic data, location data, web blogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.
  8. To provide you with information, or services that we feel may be of interest to you.
  9. To carry out our obligations arising from any contracts entered into between you and us.
  10. To allow us, our suppliers or selected third parties to use your data to provide you with information about services which may be of interest to you.

We may also need to use your contact details and other information for any aspect of the services provided by M3ST or the Website (including, but without limitation, providing customer support, preventing or investigating prohibited activity and verifying information). We may also use your information to detect any fraud or Website abuses.
We may retain your user history for a period of time following the purchase of any services provided by M3ST.

Your Obligations As To Your Data:

You must only submit to us, or the Website, information which is accurate and not misleading and you must inform us of changes to your contact information. By submitting data in respect of you and anyone else, you must ensure that you have full authority and consent to supply us with that data on their behalf and you warrant to us that you have that authority.

Third Parties

We may pass your details to our subcontractors or contract manufacturers to help us with any of our uses of your data as set out in this Privacy Policy. For example, we may use third parties to assist us with fulfilling part or all of the services that we offer at M3ST. We may also use third parties to aid us with running the Website, to analyse data, and to provide us with marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.
We may transfer your data to our partner companies.
We may transfer our databases containing your personal information if we sell our business or part of it to an actual or potential purchaser.
We may also disclose your details as described elsewhere in this Privacy Policy.
Other than as set out in this Privacy Policy, we shall not sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.


In line with the statutory requirements for cookie usage we make you aware that we will use cookies and that you agree to our use of cookies.
Cookies are used by most web sites for persisting data between visits and for analytical information. They enable us to, for example (but without limitation):

  • To estimate our audience size and usage pattern
  • To recognise you when you access and return to log in pages when using any of the services provided by M3ST
  • To store information about your preferences

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access the Website.
If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html

Your Rights

You have the right to ask us not to process your personal data to provide marketing information about any of the services provided by M3ST.
The Website may, from time to time, contain links to and from the websites of contract manufacturers and partners. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those privacy policies before you submit any personal data to those websites.

Changes To This Privacy Policy:

We may amend this Privacy Policy from time to time. Any amended Privacy Policy will be posted on the Website. Each time you enter the Website, use the services provided by M3ST, upload material onto the Website or onto our social media platforms, you agree that the Privacy Policy current at that time shall apply to all information which we hold about you


Changes to our Privacy Policy will be noted here so that you can be fully informed about the privacy protection we provide, and your choices with regards to our use of personal information for marketing purposes.
This Privacy Policy was most recently updated on 18Mar2016.


By submitting data to us and using the Website, you consent to our use of your data and of anyone you represent in the manner set out in this Privacy Policy (as amended from time to time, as described above), and you are responsible for ensuring that you have authority to consent on behalf of anyone about whom you submit data to us.